
The DJI Care Refresh Decision: Step One
Before touching anything else, check whether the drone is covered by DJI Care Refresh. DJI Care Refresh explicitly covers water damage and counts a drone lost in water as a flyaway incident. If your plan is active: do not attempt to dry or disassemble the drone yourself. Download the flight log from DJI Fly immediately (Profile, Flight Records) while the app is still connected over WiFi, because DJI may require it for the claim. Then contact DJI support to initiate the replacement process.
If you do not have DJI Care Refresh, or if the plan has lapsed, proceed with the recovery steps below. Third-party drone insurance through SkyWatch or Verifly may also cover accidental water damage, so check your policy before assuming you have no coverage.
Emergency Recovery Procedure
- Retrieve the drone immediately. Every additional second submerged increases water penetration into board layers and motor windings.
- Do NOT power it on. Do not press any buttons, do not plug in a charger, do not connect via USB.
- Remove the battery immediately. This breaks the circuit and stops current from flowing through wet components.
- Remove any SD card and SIM card. These can often be recovered even if the drone is not.
- Open the drone as much as possible to allow airflow. Remove any accessible panels to expose the main board to air.
- For saltwater or pool water: rinse all electronics with distilled water (not tap water) before drying to displace salt or chlorine deposits. Distilled water contains no ions of its own and will not conduct electricity.
The Battery Decision
A LiPo battery that was submerged is suspect even if it appears undamaged. Inspect it carefully for swelling, deformation, or electrolyte smell after drying. A swollen LiPo must be safely discharged and disposed of at a battery recycling drop-off (Best Buy, Home Depot, Lowe's). Do not charge a battery that has been submerged without a thorough visual inspection first. Even a battery that looks fine may have internally compromised cells that will fail or swell under charge load.




